phone number Sales & Helpine | 01926 468002
phone us Sales & Helpline 01926 468002

Delivery Information

Eligible orders will be sent via DPD Courier Service Recorded Delivery and require a signature when the goods are delivered. If you are out when the courier arrives, instructions will be left on how and where to collect your delivery.

All our deliveries are covered by our insurance but only until the consignee has signed for them on delivery. Please carefully check the package for damage, tampering or shortages before signing. We cannot accept responsibility for damage or loss in transit if you have signed for the goods.

How long will it take for my order to arrive?

Your order should arrive in 3 to 5 working days; however for some products it may take 5 to 7 working days. Specific delivery details can be seen within the product’s details. If the delivery is expected to be delayed e.g. due to bad weather, you will be contacted via e-mail with updated delivery details.

Products are dispatched weekdays only, excluding UK bank holidays. A confirmation email will be sent when the order has been successfully placed.

Should your order fail to arrive?

If your order has been dispatched and our couriers have attempted delivery, an attempted delivery card will be left, explaining how and where you can arrange to collect your parcel. Please arrange to do this as soon as possible as otherwise your parcel will be returned to All orders sent via DPD are tracked. If your order fails to arrive please contact us to check the status and location of your order.


Clicked & Collect

Click & Collect is free and orders can be collected from any of our (Stores) branches. 


Delivery is only available for UK mainland. Orders to non UK mainland will incur additional charges, this includes NI. In addition to this, regional delivery restrictions apply to certain items, such as jumbo bags of sand, which can only be delivered to the Warwickshire area. Products will state specific delivery details and restrictions.


Delivery Charge

Up to 1kg


Up to 5kg


Up to 31kg


Over £75.00


Click & Collect